Brooklyn Dental Help

Ratliff 2 days ago

My regular dentist couldn’t see me for several days, even though I was already in pain. I called, and they helped me find another dentist with an earlier appointment.

Esther Bohensky 7 months ago

Is this office a scam? I was recommended by my dentist for a root canal and was told this office performs it and accepts my insurance. They scheduled appointment right away. I waited for 2 hours before I was seen (there were others in the office that reported over 3 hour wait!). They took some X rays and I was told that a root canal wasn’t needed but only a filling. I asked for a report of their recommendation for my dentist. I was told it would be emailed to my dentist. After over 2 weeks and numerous calls following up, I got a call from a “no caller ID” phone number. The guy introduced himself as the dentist and proceeded to inform me that he doesn’t write reports. I asked that he only document his findings to send to my dentist (not a full report) but he said he doesn’t do that and I should go for another consultation elsewhere. Please don’t waste your time and energy!

Doris Leyba 8 months ago

The D.D.S. is good However, there is a concern with the ofc management. First there is an incorrect phone number listed here on google maps, & no email, also it is a challenge to get the manager on the phone or to return a call. Reception hung up the phone on me when I asked to have the last name of the mgr. that led me into believing I would be paying for bone grafting only which is what my Ins. doesn't cover. Seems they never did talk speak to my Ins. Had me sign up with a loan company to pay the entirety of a procedure. They did all of this while Im in pain & already sitting in the chair. Now I've been placed into a position, while living on a fixed income to pay $ 2,285.02 Dollars, when my insurance covers the procedure 100%, just not grafting. Now I have to go into the ofc to try & get things cleared up with someone who obviously doesn't want to do that. Today is 1/14/2026 procedure done 1-10-26 Needless to say, I am not happy so with that said, ---- HAVE NOTHING DONE UNTIL THINGS ARE CLEAR to you IF YOU ARE IN PAIN CARRY WITH YOU THE PAIN PILLS YOU'RE USING and CHECK BBB FOR an ACCREDITED DENTAL SERVICES

Les Holcomb 10 months ago

When you're in pain, you want fast help. This emergency dental clinic was quick to respond, and their care was outstanding.

Trisha Dodson 10 months ago

This is my fourth visit to One Stop Dental (1645 Ralph Ave.). During my first visit, I arrived more than thirty minutes early and waited an hour and a half without ever being seen. I eventually left. During my second visit, I again arrived early and was finally seen an hour after my scheduled time. X-rays were taken, and I was then told the doctor was not in. I was informed I would need to return because only that doctor could perform the work I needed (a root canal and treatment for an infection). During my third visit, I arrived early once more. After waiting an additional hour past my appointment time, I approached the front desk and was finally called back. When the doctor came in, he told me he did not know I had arrived and stated—almost verbatim—what the nurse had already told me during the previous visit. I was told I would need to come back again. Today is my fourth attempt, and I arrived exactly at my appointment time. I will update you all on my experience after this visit. Fingers crossed. My assessment: Based on the repeated scheduling issues, lack of communication, and inefficient workflow, One Stop Dental appears to have significant operational and patient-managem